Condo and Community Service Requests

Our work order department is responsible for the input and tracking of any Board approved homeowner, condominium, luxury high rise, co-operative, property owner or time share resort orders for your community. Available upon request by the Board of Directors, a full report is given tracking each and every work order associated with your community, detailing the requesting owner, the nature of the request, the maintenance individual or vendor assigned to complete the task as well as whether or not it has been completed to date. Also, integrated with our interactive community websites, our work order system streamlines the efficiency of the operation of your association

All service requests are to be submitted by the homeowner either in writing or by telephone directly to our office. Requests are entered into a software program that generates a work order. Depending on the request, action will be taken by the Administrative Assistant, or given to the property manager to determine the course of action necessary. The Manager may come to the Board for authorization if necessary. This system provides a print out for the Manager to pass on to a Board or Committee member or to become part of the Manager’s Monthly written report.